Superintendent - South West Detention Centre


The South West Detention Centre, Ministry of the Solicitor General, seeks a forward-thinking and strategic correctional leader, with the exceptional ability to adapt to changing circumstances and maintain positive and engaging relations with staff and stakeholders. As the Superintendent of a direct supervision facility, you will lead staff through times of on-going change, while championing a shared institutional vision for the future. You will demonstrate your knowledge of correctional practices and trends, as well as rehabilitative programming, to deliver on programs and services to meet the unique needs of the offender population.

About the South West Detention Centre

The South West Detention Centre is a state-of-the-art facility with a modern architectural design and enhanced security features incorporated within that support personal safety and security. The South West Detention Centre is a Direct Supervision facility, whereby we use a forward-thinking approach to inmate supervision with an enhanced focus on rehabilitative programming and services. This is an excellent opportunity to be the leader of a facility that has been designed to provide a respectful environment that prioritizes safety and security in addition to the rehabilitative potential of the individuals housed in custody.

What can I expect to do in this role?

Make an impact

• You will provide strategic leadership and direction in the overall operation and delivery of programs and services of the facility.

• You will empower your team of management and staff to learn, grow and develop to their full potential, fostering a culture of diversity, inclusion, equity and excellence.

• You will administer the facility's financial and material resources, and manage complex service-level agreements and vendor contracts.

• You will build trusting relationships and foster community partnerships with the public, community agencies and advocacy groups, to create mutually beneficial solutions that improve service outcomes.

• You will bring your corrections knowledge, leadership and influencing skills to strengthen the capacity within your team and the institution.

• You will develop and manage business plans and priorities to ensure operations and programs are aligned with the ministry's correctional priorities.

Leadership in the OPS

The Ontario Public Service (OPS) Leadership Behaviours define what it means to be a leader through the following expected behaviours and attributes:

• You are committed to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.

• You are innovative by embracing positive disruption, maintaining a future mindset and leading with a common purpose.

• You are collaborative by driving people-centred outcomes, being inclusive and helping staff and colleagues grow, every day.

href=''> Leadership Talent Office on Yammer to learn more about the OPS Leadership Model and to view the application preparation guide for management competitions.

Location: Maidstone

How do I qualify?

Leadership and Management Skills

• You can communicate and champion a compelling vision for the delivery of programs and services and lead staff through times of change.

• You demonstrate strong leadership skills to build effective teams, hold staff accountable, and provide coaching and mentoring.

• You have demonstrated experience in managing the resolution of contentious and/or challenging operational, management, and labour relations issues.

• You have a strong understanding of, and experience managing, human resources, including recruitment, talent management, organizational design, succession planning and labour relations.

• You have strong financial planning skills to prepare business plans, and manage and control the institution's budgets.

• You demonstrate good judgment and the ability to delegate tasks or responsibilities to Sergeants within the institution.

Relationship Management and Communication Skills

• You can communicate effectively and convey knowledge of correctional practices and programs through verbal and written communications.

• You have the ability to foster positive partnerships and working relationships with internal and external stakeholders, including diverse social service agencies, and Indigenous, religious and cultural groups within the community.

Strategic Thinking and Crisis Management Skills

• You have proven experience in, and knowledge of, crisis management techniques to successfully manage challenging situations.

• You demonstrate the ability to maintain self-control in high-stress situations while providing guidance and direction to staff.

• You can provide strategic advice on issues which impact the effectiveness of the institution, and provide recommendations to senior management on contentious issues that may have political implications or an impact to public safety.

Operational Knowledge and Program Delivery Experience

• You have expert knowledge of the theories, principles and practices of correctional institutions management and administration, and a strong understanding of correctional policies and legislation.

• You have proven ability to develop organizational performance standards and measures to evaluate the effectiveness of current programs, policies, and practices and address organizational issues.

• You demonstrate a strong understanding of current issues and trends within the correctional system, and can apply this knowledge to program development and the delivery of services.

Diversity, Inclusion, Accessibility and Anti-Racism

The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.

Salary Range: $79,720 - $122,998 Per Year

Additional Information:

·        1 Permanent - Full Time, 4819 8th Concession Rd, RR3, Maidstone, West Region, Vulnerable Sector Check, Credit History Check, Local Police Databases Search, PIP/NICHE/RMS


·        In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

·        The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

Please apply online, only, at, quoting Job ID 163628, by Tuesday, June 15, 2021. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.

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